Telecaller

Kailash Enterprises is hiring a Telecaller in Thiruvottiyur, Chennai. The team is filling 5 vacancies. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹8,000 – ₹15,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Typing speed, Active listening, CRM tools and Verbal communication
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are polite and patient

Position details

• Job location: Thiruvottiyur, Chennai, Tamil Nadu
• Vacancies: 5
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Kailash Enterprises today.