Telecaller

A new Telecaller role is open at Kalahanu Bajaj | Bajaj Showroom in Patna, Bihar, Sri Krishna Puri, Patna. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Inbound and Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• A polite, calm under pressure attitude

Quick facts

• Job location: Sri Krishna Puri, Patna, Bihar
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kalahanu Bajaj | Bajaj Showroom in Patna, Bihar reviews applications regularly.