Telecaller

Kalinger Tours Travels wants to bring on a Telecaller for its Palasuni, Bhubaneswar team. No experience? You can still apply. You can earn up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: CRM tools, Verbal communication, Typing speed, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Job details

• Job location: Palasuni, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Kalinger Tours Travels.