Telecalling Executive

Join Kalp Lighting Pvt Ltd as a Telecalling Executive in Udhna, Surat. The team is filling 3 vacancies. You can earn up to ₹18,000/month.

In the employer’s words

Customer Calling And Follow Up Regarding Order, Crm Activity. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Gujarati, Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi, Marketing, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Gujarati, Hindi, English
• Someone patient and calm under pressure

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Job details

• Work location: Udhna, Surat, Gujarat
• Openings: 3
• Employment type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kalp Lighting Pvt Ltd today.