Tele Caller

Kalpaa World Education is looking for a Tele Caller to join its team in JP Nagar Phase 6, Bengaluru. The pay goes up to ₹25,001/month.

Note from the employer

Make Outbound Calls To Customers And Prospects. Handle Customer Inquiries And Provide Information. Follow Up On Leads And Maintain Records. Call Parents And Provide Information About School Admissions. Follow Up On Admission Inquiries. Schedule School Visits And Meetings. Maintain Records Of Calls And Leads. Support The Admissions Team. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

Salary

You will be paid ₹20,001 – ₹25,001 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Kannada
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• A polite, calm under pressure attitude

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: JP Nagar Phase 6, Bengaluru, Karnataka
• Work type: On-site
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kalpaa World Education.