Telecaller

Kalpesh is looking for a Telecaller to join its team in Bhadra, Ahmedabad. No experience? You can still apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Requirements

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Typing speed, CRM tools, Hindi and English and Active listening
• Basic English
• Freshers can apply

Key responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Bhadra, Ahmedabad, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Kalpesh.