Ecommerce Account Manager

Start your next role as an Ecommerce Account Manager with Kalpeshbhai Babubhai Dholakiya (Sanjana Collection) in Saroli, Surat. The pay goes up to ₹17,000/month.

Employer’s description

Manage And Oversee Daily E-Commerce Operations.Handle Product Listings, Catalog Updates, And Inventory Management.Monitor Orders, Shipments, Returns, And Customer Queries.Coordinate With Marketplaces Such As Flipkart, Amazon, And Other Online Platforms.Track Sales Performance And Prepare Reports. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Computer
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer
• A calm under pressure, polite attitude

Salary

The salary for this role is ₹15,000 – ₹17,000 per month.

Position details

• Location: Saroli, Surat, Gujarat
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday|Sunday Half time
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Kalpeshbhai Babubhai Dholakiya (Sanjana Collection).