Telecaller

Kalyan Jwellers India Limited has an opening for a Telecaller based in Girdhar Nagar, Ahmedabad. Freshers can apply. You can earn up to ₹16,400/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹16,400 per month.

Eligibility

• Open to freshers
• Education: Tenth Pass
• Good knowledge of Verbal communication, CRM tools, Active listening and Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and polite

Your responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Work location: Girdhar Nagar, Ahmedabad, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

Click Apply to send your profile to Kalyan Jwellers India Limited. It takes less than a minute.