Telecaller

Join Kalyana Karnataka Road Lines as a Telecaller in Hi Tech City, Hyderabad. Salary is up to ₹20,000/month. No experience? You can still apply. The team is filling 5 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Active listening, Complaint handling, CRM tools, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job details

• Work location: Hi Tech City, Hyderabad, Telangana
• Employment type: Full time
• Vacancies: 5
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kalyana Karnataka Road Lines.