Telecaller

Start your next role as a Telecaller with Kalyani Enterprises in Guntur, Visakhapatnam. The pay goes up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.

Salary

You will be paid ₹10,000 – ₹20,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: Complaint handling, Active listening, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and patient

Job details

• Work location: Guntur, Visakhapatnam, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work mode: Work from office

Click Apply to send your profile to Kalyani Enterprises. It takes less than a minute.