Tele Caller

Kalyani Threads is looking for a Tele Caller to join its team in Udhna, Surat. The pay goes up to ₹15,000/month. There are 5 open positions.

In the employer’s words

We Want A Telecaller Good In Communication And Manage Our Meta Ads By Handling Calls On Enquiry Made. More Than 2 Years Experience Compulsory.

Skills and qualifications

• 2+ years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of CRM tools, Typing speed, Active listening and Verbal communication
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone patient and polite

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Udhna, Surat, Gujarat
• Interview: 10:00 am - 12:00am | Monday to Saturday
• Vacancies: 5
• Working hours: 10:00 am - 7:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

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