Telecaller

Kalyani Tutorial has an opening for a Telecaller based in Jabalpur. Salary is up to ₹11,000/month. The team is filling 5 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹8,000 – ₹11,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Verbal communication, Hindi and English, Typing speed, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Jabalpur, Madhya Pradesh
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kalyani Tutorial reviews applications regularly.