Team Leader

Kamu Motors (Max Motors) wants to bring on a Team Leader for its Viman Nagar, Pune team. The pay goes up to ₹45,000/month.

In the employer’s words

Lead And Manage The Telecalling Team To Achieve Lead Generation, Customer Follow-Up, And Appointment Targets. Monitor Daily Performance, Provide Coaching, Ensure Crm Updates, Handle Escalations, And Maintain Service Quality. Coordinate With Sales Teams To Improve Conversions And Customer Satisfaction While Achieving Business Goals. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic, Inbound, Outbound | Languages : Marathi, Hindi, English

Who can apply

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Outbound and Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic, Inbound, Outbound
• Languages: Marathi, Hindi, English
• A patient, polite attitude

What the job involves

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary

Salary: ₹30,000 – ₹45,000 per month, based on skills and experience.

Job at a glance

• Work location: Viman Nagar, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Kamu Motors (Max Motors) reviews applications regularly.