Field Executive

Kandarp Digi Smart Bpo Limited is looking for a Field Executive to join its team in Greater Noida (West), Delhi. The pay goes up to ₹18,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Hindi and English, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

Day-to-day work

As a Field Executive, your work will include:

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

Job details

• Job location: Greater Noida (West), Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Kandarp Digi Smart Bpo Limited.