Field Executive

Kandarp Digi Smart Bpo Limited has an opening for a Field Executive based in Bijwasan, Delhi. You can earn up to ₹18,000/month. There are 10 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: CRM tools, Typing speed, Verbal communication, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Position details

• Job location: Bijwasan, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Kandarp Digi Smart Bpo Limited.