Telecaller

Kanhaiya Agrotech is looking for a Telecaller to join its team in Waluj Mahanagar, Aurangabad. You can earn up to ₹14,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : Marathi, Hindi, English

What you get

Compensation: ₹12,000 – ₹14,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Waluj Mahanagar, Aurangabad, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Kanhaiya Agrotech.