Bengali Telecaller

Kantech Solutions Pvt Ltd is hiring a Bengali Telecaller in Gariahat, Kolkata. 2 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹9,000/month.

In the employer’s words

An Inbound Telecaller Handles Incoming Calls Initiated By Customers Or Prospects, Focusing On Service, Support, And Query Resolution Rather Than Proactive Sales. These Agents Are Often The First Point Of Contact, Managing Inquiries, Technical Support, Order Placements, And Complaints To Enhance Brand Reputation. Languages : Bengali

Candidate profile

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Bengali
• No English required
• Freshers can apply
• Languages: Bengali
• You are calm under pressure and customer-first

Salary and benefits

Salary: ₹8,500 – ₹9,000 per month, based on skills and experience.

Key responsibilities

• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Gariahat, Kolkata, West Bengal
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Work mode: Work from office
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kantech Solutions Pvt Ltd.