Device Recovery

Start your next role as a Device Recovery with Kantech Solutions Pvt Ltd in Patna. Great for first-time job seekers. The team is filling 2 vacancies. The pay goes up to ₹15,000/month.

In the employer’s words

Device Recovery Executive Airtel | Patnasalary: 12,000 In-Hand (After Pf & Esic Deductions) + 3,000 Ta + Collection Incentives. Job Involves Visiting Customers To Collect Airtel Wi-Fi Routers/Devices. Customer Database Will Be Provided By The Company. Bike And Valid Driving License Are Mandatory. Good Communication Skills Preferred. Apply Now. Languages : Hindi, English

What you will do

As a Device Recovery, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of English and Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and polite

Job at a glance

• Job location: Patna, Bihar
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kantech Solutions Pvt Ltd reviews applications regularly.