Dra Collection Telecaller

Kantech Solutions Pvt Ltd wants to bring on a Dra Collection Telecaller for its Gariahat Road, Kolkata team. 2 candidates will be hired for this role. You can earn up to ₹12,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Bengali, Hindi

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Bengali, Hindi, Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Bengali, Hindi
• You are customer-first and patient

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Location: Gariahat Road, Kolkata, West Bengal
• Vacancies: 2
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kantech Solutions Pvt Ltd reviews applications regularly.