Field Collection Executive

Kantech Solutions Pvt Ltd wants to bring on a Field Collection Executive for its Nayapalli, Bhubaneswar team. The pay goes up to ₹15,000/month. The team is filling 5 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Active listening and Typing speed
• Male Only
• Basic English
• Freshers can apply

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Nayapalli, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5

Click Apply to send your profile to Kantech Solutions Pvt Ltd. It takes less than a minute.