Field Collection Executive

A new Field Collection Executive role is open at Kantech Solutions Pvt Ltd, Acharya Vihar, Bhubaneswar. You can earn up to ₹15,000/month. The team is filling 2 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Verbal communication, CRM tools, Typing speed, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Acharya Vihar, Bhubaneswar, Odisha
• Employment type: Full time
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Kantech Solutions Pvt Ltd.