Field Collection Executive

Kantech Solutions Pvt Ltd wants to bring on a Field Collection Executive for its Howrah Maidan, Kolkata team. Salary is up to ₹15,000/month. 2 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Skills and qualifications

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Hindi and English, CRM tools, Active listening, Verbal communication
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Quick facts

• Job location: Howrah Maidan, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Kantech Solutions Pvt Ltd.