Field Collection Executive

Start your next role as a Field Collection Executive with Kantech Solutions Pvt Ltd in Dum Dum Cant, Kolkata. The team is filling 2 vacancies. Great for first-time job seekers. You can earn up to ₹15,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

As a Field Collection Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.

Eligibility

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Verbal communication, Typing speed, Active listening and Complaint handling
• Male Only
• No English required
• Freshers can apply
• You are polite and patient

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Job details

• Job location: Dum Dum Cant, Kolkata, West Bengal
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Kantech Solutions Pvt Ltd.