Field Collection Executive

Looking for a Field Collection Executive role in Rajarhat, Kolkata? Kantech Solutions Pvt Ltd is hiring now. There are 2 open positions. You can earn up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Who can apply

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, Hindi and English, Active listening and CRM tools
• Male Only
• No English required
• Freshers can apply
• A polite, calm under pressure attitude

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Work location: Rajarhat, Kolkata, West Bengal
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Kantech Solutions Pvt Ltd.