Field Collection Executive

Looking for a Field Collection Executive role in bagdogra, Siliguri? Kantech Solutions Pvt Ltd is hiring now. Salary is up to ₹14,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Your responsibilities

As a Field Collection Executive, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

What you get

The salary for this role is ₹12,000 – ₹14,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Hindi and English, Active listening
• Male Only
• Basic English
• Freshers can apply
• A patient, polite attitude

Job at a glance

• Location: bagdogra, Siliguri, West Bengal
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kantech Solutions Pvt Ltd.