Field Collection Executive

Kantech Solutions Pvt Ltd has an opening for a Field Collection Executive based in Punjabi Para, Siliguri. 2 candidates will be hired for this role. The pay goes up to ₹14,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Active listening, Complaint handling, Hindi and English and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

What the job involves

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹12,000 – ₹14,000 per month, based on skills and experience.

Quick facts

• Job location: Punjabi Para, Siliguri, West Bengal
• Work mode: Office-based
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

Ready to start? Upload your resume and apply to Kantech Solutions Pvt Ltd today.