Hindi Telecaller

Join Kantech Solutions Pvt Ltd as a Hindi Telecaller in Golpark, Kolkata. There are 10 open positions. Freshers can apply. The pay goes up to ₹10,000/month.

Employer’s description

A Customer Support Executive Helps Customers Solve Problems, Answer Questions, And Use A Company'S Products Or Services. It Is A Good Entry-Level Job For Freshers Who Want To Start Their Career.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Salary and benefits

You will be paid ₹9,000 – ₹10,000 per month.

Requirements

• Open to freshers
• Education: Tenth Pass
• Good knowledge of Active listening, Complaint handling, Verbal communication and Typing speed
• No English required
• Freshers can apply

Position details

• Location: Golpark, Kolkata, West Bengal
• Vacancies: 10
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Kantech Solutions Pvt Ltd.