Hindi Telecaller

Kantech Solutions Pvt Ltd is hiring a Hindi Telecaller in Gariahat Road, Kolkata. Salary is up to ₹10,000/month. 2 candidates will be hired for this role.

Employer’s description

Inbound Call Centers Primarily Handle Incoming Calls From Customers Or Prospects Who Reach Out To Your Company Directly. These Calls Can Be Related To Inquiries, Support Requests, Order Placements, Or General Information. Type : Inbound, Domestic | Languages : Hindi

Salary

Compensation: ₹9,000 – ₹10,000 per month.

Key responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Domestic, Hindi and Inbound
• No English required
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi
• You are patient and customer-first

Job at a glance

• Work location: Gariahat Road, Kolkata, West Bengal
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 2

Apply today and take the next step in your career with Kantech Solutions Pvt Ltd.