Telecaller

Looking for a Telecaller role in Nayapalli, Bhubaneswar? Kantech Solutions Pvt Ltd is hiring now. Salary is up to ₹10,000/month. The team is filling 4 vacancies.

Employer’s description

Customer Support: Handle Incoming And Outgoing Calls To Address Queries, Complaints, And Requests Regarding Services, Ensuring High Customer Satisfaction.Sales & Retention: Reach Out To Potential Or Existing Customers To Promote Airtel Products And Services, Aiming To Meet Sales Targets.Database Management: Accurately Log Customer Interactions. Languages : Hindi, English

What you get

The salary for this role is ₹9,000 – ₹10,000 per month.

Candidate profile

• Open to freshers
• Education: Tenth Pass
• Skills: English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone calm under pressure and patient

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Nayapalli, Bhubaneswar, Odisha
• Work mode: On-site
• Employment type: Full time
• Vacancies: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kantech Solutions Pvt Ltd today.