Telecaller

Join Kantech Solutions Pvt Ltd as a Telecaller in Christian Basti, Guwahati. There are 5 open positions. You can earn up to ₹10,000/month.

Employer’s description

Customer Engagement: Make Outbound Calls To Potential Or Existing Customers To Explain Products, Services, Or Special Offers (Airtel Black, Xstream).Query Resolution: Handle Inbound Customer Calls, Answering Questions, And Addressing Complaints Or Service Requests.Sales Target: Achieve Daily/Weekly Call, Sales, And Quality Targets.Database Manag. Languages : Hindi, English

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, polite attitude

What you will do

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹9,000 – ₹10,000 per month, based on skills and experience.

Job at a glance

• Work location: Christian Basti, Guwahati, Assam
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Kantech Solutions Pvt Ltd today.