Bpo Executive

Looking for a Bpo Executive role in Jayanagar, Bengaluru? Kap Call Center Private Limited is hiring now. You can earn up to ₹18,000/month. The team is filling 25 vacancies.

In the employer’s words

Agent Calls The Provided Number And Will Reach Out To The Mentioned Contact Person.The Agent Shall Follow The Script And Talk About The Intent Of The Call And Benefits Of Product/Services. If The Customer Connects Us To The Concern Person, The Agent Again Explains The Product/Service To The Concerned Person.Once The Customer Expresses Interes. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Malayalam, Kannada, English, Hindi

What you will do

As a Bpo Executive, your work will include:

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada, Malayalam and Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Malayalam, Kannada, English, Hindi

What you get

Compensation: ₹15,000 – ₹18,000 per month.

Job at a glance

• Work location: Jayanagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 25
• Timings: 10 AM - 7 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Kap Call Center Private Limited today.