Bpo Executive

Join Kap Call Center Private Limited as a Bpo Executive in Jayanagar, Bengaluru. There are 25 open positions. You can earn up to ₹18,000/month.

Employer’s description

Agent Calls The Provided Number And Will Reach Out To The Mentioned Contact Person.The Agent Shall Follow The Script And Talk About The Intent Of The Call And Benefits Of Product/Services. If The Customer Connects Us To The Concern Person, The Agent Again Explains The Product/Service To The Concerned Person.Once The Customer Expresses Interes. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, English, Tamil, Telugu, Kannada

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Kannada, Malayalam, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, English, Tamil, Telugu, Kannada
• Someone patient and customer-first

Position details

• Location: Jayanagar, Bengaluru, Karnataka
• Shift: 10:00AM - 7:00 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Kap Call Center Private Limited.