Tele Caller

Kap Call Center has an opening for a Tele Caller based in Jayanagar, Bengaluru. The pay goes up to ₹18,000/month. The team is filling 30 vacancies. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Graduates Are Preferred And Backlogs Are Allowed. English Knowledge Is Must And Candidates With Tamil & Malayalam Language Are Preferred. Languages : Malayalam, Tamil, English

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of English, Malayalam and Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, English
• Someone patient and calm under pressure

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Job location: Jayanagar, Bengaluru, Karnataka
• Vacancies: 30
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kap Call Center today.