Manager

Karachi Inc is hiring a Manager in Karkhana, Hyderabad. Salary is up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Telugu

Salary

You will be paid ₹25,000 – ₹30,000 per month.

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Telugu
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu

Position details

• Work location: Karkhana, Hyderabad, Telangana
• Work mode: On-site
• Vacancies: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Karachi Inc reviews applications regularly.