Telecaller

Karanai Kripa Financial Service Pvt. Ltd has an opening for a Telecaller based in Govindpura, Jaipur. You can earn up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹11,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Hindi and English, CRM tools and Typing speed
• Basic English
• Freshers can apply
• You are polite and patient

Quick facts

• Location: Govindpura, Jaipur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to Karanai Kripa Financial Service Pvt. Ltd today.