Telecaller

Karni Kripa Finance is looking for a Telecaller to join its team in Kalwar Road, Jaipur. You can earn up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹11,000 – ₹15,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Active listening, Hindi and English, Typing speed and Verbal communication
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Job details

• Location: Kalwar Road, Jaipur, Rajasthan
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Karni Kripa Finance reviews applications regularly.