Senior Telecaller

Karo Club has an opening for a Senior Telecaller based in Salt Lake, Kolkata. 2 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

A Seasoned Sales Or Customer Support Professional Who Drives Lead Generation, Manages Complex Client Queries, And Often Mentors Junior Staff. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic, Inbound | Languages : Bengali, Hindi, English

Pay and perks

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Hindi, Inbound, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic, Inbound
• Languages: Bengali, Hindi, English
• A polite, patient attitude

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Job at a glance

• Work location: Salt Lake, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Karo Club today.