Telecaller

A new Telecaller role is open at Karthar Immigration, Sector-52, Chandigarh. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

Compensation: ₹12,000 – ₹15,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Hindi and English, Typing speed, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Quick facts

• Location: Sector-52, Chandigarh, Chandigarh
• Work type: Office-based
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Karthar Immigration.