Senior Telecaller

Karthik (Mexicon Technologies) has an opening for a Senior Telecaller based in Gandhipuram, Coimbatore. The pay goes up to ₹18,000/month. The team is filling 3 vacancies.

Employer’s description

Make Outbound Calls To Potential Or Existing Customers, Answer Incoming Calls And Respond To Customer Queries, Explain Products Or Services Clearly And Effectively, Generate Leads And Convert Them Into Sales, Maintain Customer Records And Update Databases, Follow Up With Customers For Feedback Or Further Communication, Handle Complaints And Resolve. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Tamil

Your responsibilities

As a Senior Telecaller, your work will include:

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Inbound, Outbound, Sales, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Tamil
• Someone calm under pressure and polite

What you get

Compensation: ₹15,000 – ₹18,000 per month.

Position details

• Location: Gandhipuram, Coimbatore, Tamil Nadu
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Work mode: Work from office

Ready to start? Upload your resume and apply to Karthik (Mexicon Technologies) today.