Telecalling Manager

Join Karthik (Mexicon Technologies) as a Telecalling Manager in Ganapathy, Coimbatore. You can earn up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Tamil, English

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹18,000 – ₹25,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Inbound, Outbound, Sales, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Tamil, English

Job at a glance

• Job location: Ganapathy, Coimbatore, Tamil Nadu
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Karthik (Mexicon Technologies).