Senior Tele Caller

Kartik Enterprises is looking for a Senior Tele Caller to join its team in Aliganj, Lucknow. There are 5 open positions. Freshers can apply. You can earn up to ₹18,000/month.

Employer’s description

Had Knowledge Of Tele Sales And Client Management. Type : Sales | Marketing | Languages : English, Hindi

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: English, Hindi

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹12,000 – ₹18,000 per month.

Position details

• Job location: Aliganj, Lucknow, Uttar Pradesh
• Job type: Full time
• Vacancies: 5
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kartik Enterprises reviews applications regularly.