Tele Caller

Looking for a Tele Caller role in Chengalpattu, Chennai? Karya Technologies Pvt Ltd is hiring now. There are 20 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: CRM tools, Hindi and English, Active listening, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Chengalpattu, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 20

Apply today and take the next step in your career with Karya Technologies Pvt Ltd.