Ecommerce Account Manager

Kasee Fashion has an opening for an Ecommerce Account Manager based in Katargam, Surat. 2 candidates will be hired for this role. You can earn up to ₹18,000/month.

Note from the employer

Order Proccessing For Ecommerce Marketplaces, Return Managment, Claims, Knowledge Of Ecommerce Platforms Like, Myntra, Flipkart, Amazon, Cocoblu, Nykaa, And Shopify Website, Handle Basic Customer Queries And Escalations. Track Inventory Levels And Update Stock Availability.Good Communication And Coordination Skills.Attention To Detail And Problem. More Than 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email, Computer

What you will do

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹12,000 – ₹18,000 per month.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Basic Excel, Computer, Email
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email, Computer
• Someone patient and polite

Job at a glance

• Job location: Katargam, Surat, Gujarat
• Work type: On-site
• Employment type: Full time
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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