Customer Relationship Executive (Cr...

Kataria Automobiles Pvt Ltd is hiring a Customer Relationship Executive (Cr... in Amraiwadi, Ahmedabad. You can earn up to ₹20,500/month. There are 30 open positions.

Employer’s description

Outbound Calling: - Initiate Outbound Calls To Customers To Remind Them Of Upcoming Service Appointments For Their Vehicles. - Deliver Service Reminders In A Courteous And Professional Manner, Emphasizing The Importance Of Regular Maintenance. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Gujarati, Hindi

Pay and perks

Compensation: ₹16,500 – ₹20,500 per month.

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, Gujarati, Hindi, Outbound
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Gujarati, Hindi
• Someone polite and calm under pressure

Quick facts

• Location: Amraiwadi, Ahmedabad, Gujarat
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Vacancies: 30
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kataria Automobiles Pvt Ltd.