Field Collection Executive

A new Field Collection Executive role is open at Kay Financial Services, Miyapur, Hyderabad. Salary is up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan, Credit Card

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Credit Card
• A calm under pressure, customer-first attitude

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹18,000 – ₹20,000 per month.

Job details

• Job location: Miyapur, Hyderabad, Telangana
• Work type: Office-based
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kay Financial Services today.