Team Leader

A new Team Leader role is open at Kayakalp Healthcare LLP, Badarpur, Delhi. Salary is up to ₹35,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

What you get

You will be paid ₹25,000 – ₹35,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Active listening, Hindi and English, Complaint handling, Typing speed
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Position details

• Job location: Badarpur, Delhi, Delhi
• Job type: Full time
• Shift: 9:00 AM - 5:30 PM
• Work type: Work from office
• Openings: 1
• Interview timings: 10:30 AM - 12:00 PM | Monday to saturday

Interested? Apply now on BetterJobs with your resume — Kayakalp Healthcare LLP reviews applications regularly.