Team Leader

Join Kayakalp Healthcare LLP as a Team Leader in Badarpur, Delhi. The pay goes up to ₹50,000/month.

Employer’s description

Providing Guidance, Support, And Coaching To Team Members, Developing And Implementing Strategies To Improve Team Performance And Productivity, Monitoring Team Progress And Providing Feedback To Team Members,Managing And Resolving Conflicts Within The Team, Collaborating With Other Departments To Ensure Seamless Integration And Collaboration. More Than 2 Years Experience Compulsory. | Type : Outbound

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound

Salary

Salary: ₹30,000 – ₹50,000 per month, based on skills and experience.

Quick facts

• Job location: Badarpur, Delhi, Delhi
• Vacancies: 1
• Employment type: Full time
• Work type: On-site
• Timings: 9:00 AM - 5:30 PM
• Interview timings: 10:30 AM - 12:30 PM | Monday to Saturday

Click Apply to send your profile to Kayakalp Healthcare LLP. It takes less than a minute.