Telecaller

Looking for a Telecaller role in Mattancherry, Kochi? Kaycee Corporation is hiring now. You can earn up to ₹25,000/month.

Employer’s description

Lead Management/Customer Communication/Quotation And Order Coordination/Lead Follow-Up/Lead Record Maintenance/Customer Relationship Management/Platform Management/Reporting. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Malayalam, Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Malayalam, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Malayalam, Hindi, English

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Position details

• Work location: Mattancherry, Kochi, Kerala
• Employment type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Kaycee Corporation reviews applications regularly.