Relationship Manager

A new Relationship Manager role is open at KAYCOMM Services Pvt Ltd, Shivajinagar, Pune. You can earn up to ₹25,000/month. The team is filling 3 vacancies.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports. Advance Excel Important. More Than 2 Years Experience Compulsory. | Advanced Excel

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Advanced Excel
• Basic English
• More Than 2 Years Experience Compulsory.
• Advanced Excel

Job details

• Location: Shivajinagar, Pune, Maharashtra
• Job type: Full time
• Shift: 9:00 to 5:30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 3

If this job suits you, apply now — shortlisted candidates will be contacted by KAYCOMM Services Pvt Ltd.