Telecaller

KDI Tutorials is looking for a Telecaller to join its team in Indira Nagar, Lucknow. You can earn up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of CRM tools, Complaint handling, Active listening and Verbal communication
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are patient and calm under pressure

Your responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Pay and perks

Salary: ₹15,000 per month, based on skills and experience.

Job at a glance

• Location: Indira Nagar, Lucknow, Uttar Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — KDI Tutorials reviews applications regularly.